FAQ

Hope to answer your questions

We follow the Cardmarket EU grading standard, the same system used across most of the European Magic: The Gathering market, so our condition ratings will match what you’re already used to seeing when buying and selling on Cardmarket.

Read more here.

Currently exclusively through our Cardmarket store, where you can see our full stock, condition details, and verified buyer feedback. We will soon add CardTrader as another platform.

Read more here.

For now, yes — MTG is where our focus and hands-on experience currently sits. We also have background with Pokémon and One Piece Card Game, and we’re actively thinking about where CardCat could expand to next. Let us know which one you would like as the next TCG.

Visit our Cardmarket here.

Every order is carefully packaged to protect card condition in transit, using proper sleeves and toploaders where needed. Shipping costs and delivery details are handled through Cardmarket’s checkout process.

Yes, absolutely — reach out via our contact page with what you’re after, and we’ll let you know if we have it, can source it, or can keep an eye out for it going forward.

Go to our contact page here.

We aim to get back to you with an honest evaluation and offer as quickly as possible — often within a few days for smaller collections. Larger or more complex collections may occasionally take a little longer to assess properly.

The timeframe also depends on how the collection information is shared with us. For example, a scanned collection in ManaBox is usually much quicker to review than a CSV file or a set of images that requires back-and-forth clarification.

Visit our “Sell to us” page with more information here.

Not at all — our offers are completely non-binding, and it’s entirely up to you whether you want to accept. If you’re not happy with our initial offer, just let us know. We’re always happy to discuss it further and see whether we can reach an agreement.

Not at all. Send us what you have, sorted or not, and we’ll take care of reviewing and grading everything from there.

Read more about selling to us here.

Often, yes. Tell us what you’re after and we’ll let you know whether we already have it, can source it fairly quickly, or can simply keep an eye out for it on your behalf.

Contact us here.

At the moment, only one of the images is our own. We’re working on creating more original photos that better reflect who we are.

The remaining images were taken by Ryan Quintal on Unsplash